Privacy Overview

General Information

These concise notes offer a succinct overview of the handling of your personal information during your visit to our website. Personal data pertains to any information that identifies you personally. Detailed insights into data protection can be found in our Privacy Policy.

Data Collection on Our Website

Data Collection Responsibility

The data processing on this website is managed by the website operator. Contact details for the operator can be found in the imprint of this website.

Data Collection Mechanisms

Your data is obtained through explicit submission by you. This may involve sharing data you enter into a contact form, for example. Additionally, certain data is automatically collected during website visits via our IT systems. This mainly comprises technical details (such as internet browser, operating system, and timestamp of page access). This information is collected automatically upon your entry to our website.

Data Utilization Purpose

A portion of the data is collected to ensure seamless website provision. Other data may be employed to analyze your user behavior.

User Data Rights

You retain the right to acquire free information regarding the origin, recipient, and purpose of your stored personal data. Additionally, you possess the right to request the correction, blocking, or deletion of this data. For these matters and any further data protection inquiries, you can contact us at the address provided in the imprint. Furthermore, you are entitled to lodge a complaint with the competent supervisory authority, which in Austria is the Data Protection Authority, Wickenburggasse 8, 1080 Vienna.

Moreover, you have the right to request the limitation of the processing of your personal data under certain circumstances. Details can be found in the privacy policy under „Right to Restriction of Processing.“

General Information and Mandatory Disclosures

Data Protection Approach

The administrators of these pages are deeply committed to safeguarding your personal data. We treat your personal data with the utmost confidentiality, adhering to statutory data protection regulations and this privacy policy.

By using this website, various personal data is collected. Personal information is defined as data that personally identifies you. This Privacy Policy elucidates the information we collect, how we use it, and the purpose behind these actions.

Kindly note that transmitting data over the internet (e.g., via email communication) might present security vulnerabilities. Complete protection of data from third-party access is not guaranteed.

Address of Data Controller

The responsible data processing entity for this website is:

Global Express Austria GmbH
Industriezeile 1, Object 5
A-8401 Kalsdorf

Tel.: +43 5 90 819 1860
Fax: +43 5 90 819 0904
Email: info@hadolt-group.at

The responsible entity is the individual or legal entity that, either alone or collaboratively, determines the purpose and means of processing personal data (such as names, email addresses, etc.).

Revoking Data Processing Consent

Numerous data processing operations necessitate explicit consent. You may withdraw previously given consent at any time. A simple email notification to us suffices. Revocation does not impact the legality of data processing that occurred before the withdrawal.

Right to Object to Data Collection and Direct Marketing

If data processing is based on Article 6(1)(e) or (f) of the GDPR, you retain the right to object to the processing of your personal data at any time due to reasons arising from your particular situation. This applies to profiling based on these provisions as well. The specific legal basis for a processing action can be found in this privacy policy. If you object, we will cease processing your personal data unless we can provide compelling legitimate grounds that override your interests, rights, and freedoms or for legal claim enforcement, pursuit, or defense (Objection under Article 21(1) of the GDPR).

For personal data processed for direct marketing, you have the right to object to the processing at any time, including profiling related to such direct marketing. By objecting, your personal data will no longer be used for direct advertising purposes (objection under Article 21(2) of the GDPR).

Appealing to Competent Supervisory Authority

In cases of GDPR violations, concerned individuals have the right to appeal to a supervisory authority, particularly in the Member State of their habitual residence, place of work, or the location of the alleged infringement. This right to lodge a complaint does not affect any other administrative or judicial remedies available.

Right to Data Portability

You have the right to receive data that we process based on your consent or for contract fulfillment, in a standard machine-readable format. If technically feasible, we can transmit this data directly to another responsible entity per your request.

Data Usage and Transfer

Within Global Express, employees and roles receive necessary data to fulfill contractual, agreed-upon, and legal obligations or legitimate interests. Moreover, our contracted processors and partners receive your data if required to fulfill their contractual obligations. All processors and partners are contractually obligated to treat your data confidentially and process it only within the agreed scope. No data transfer to a third country (except for the named services) or international organization is envisaged. The data is not employed for automated decision-making purposes.

Contractor Categories

Our appointed processors (including IT and back-office service providers) and distributors receive your data as necessary to fulfill their respective contractual services. All processors and distributors are obligated by contract to handle your data confidentially and process it within the scope of service provision.

In cases of legal or regulatory obligations, public authorities, institutions, and our owners may receive your personal data.

Processed Data / Contact Information

The data submitted in the context of a contact inquiry or during the initiation or execution of our business relationship is utilized for the purpose of utilizing our services. This includes:

  • Salutation
  • First and Last Name
  • Company, if applicable
  • Address
  • Commercial Register Number, if applicable
  • VAT Identification Number, if applicable
  • Email Address
  • Phone Number
  • Data Storage Duration

Your personal data is stored for the duration of the entire business relationship and beyond as necessary, in accordance with statutory retention periods and documentation requirements. These regulations stem from the Company Code (UGB), the Federal Tax Code (BAO), and the General Civil Code (ABGB), among others.

SSL/TLS Encryption

For security reasons and to protect the transmission of confidential content such as orders or inquiries sent to us as a site operator, this website employs SSL or TLS encryption. The browser address bar changes from „http://“ to „https://“ and a lock icon appears in the browser bar to indicate an encrypted connection.

When SSL or TLS encryption is activated, data you submit to us cannot be read by third parties.

Information, Blocking, Deletion, and Correction

You possess the right, in line with applicable legal provisions, to obtain free information about your stored personal data. This includes data origin, recipient, and purpose of data processing. Additionally, you have the right to request correction, blocking, or deletion of this data. For further information on personal data matters, feel free to contact us at the provided address.

Right to Restriction of Processing

You retain the right to request restriction of the processing of your personal data. Reach out to us at the provided address for this purpose. This right applies in the following scenarios:

  • During the verification of accuracy of your personal information stored with us, a period for validation is required. You can request processing restriction during this validation phase.
  • If processing of your personal data is unlawful, you may request processing restriction instead of deletion.
  • When we no longer require your personal data, but you need it for exercising, defending, or enforcing legal rights, you can request restriction instead of deletion.
  • If you have raised an objection under Article 21(1) of the GDPR, a balance between your interests and ours must be assessed. While the balance is unresolved, you have the right to demand processing restriction.
  • Once your personal data is under processing restriction, it may only be used with your consent or for asserting, exercising, or defending legal claims, protecting the rights of another natural or legal person, or for important public interest of the European Union or a Member State.
Objection to Promotional Emails

The use of contact information provided in the context of legal obligations for sending unsolicited advertising or information materials is expressly declined. We, the operators of these pages, reserve the right to take legal action in the event of unsolicited transmission of advertising information, such as spam emails.

Data Collection on Our Website

Server Log Files

Our technical service provider automatically collects and stores information transmitted by your browser to us in server log files. This information encompasses:

  • Browser Type / Browser Version
  • Operating System Used
  • Referrer URL (Previously Visited Page)
  • Host Name or IP Address of Accessing Computer
  • Time of Server Request

This data cannot be directly linked to specific individuals. We reserve the right to retrospectively analyze this data if we identify specific indications of illicit use.

Cookies

Our internet pages utilize cookies. Cookies are not harmful and do not contain viruses. They enhance the user-friendliness, effectiveness, and security of our offerings. Cookies are small text files stored on your computer and saved by your browser.

Most of the cookies we use are „session cookies,“ automatically deleted after your visit. Others remain stored on your device until you delete them. These cookies allow us to recognize your browser during your next visit.

You can configure your browser to notify you about the setting of cookies, allow cookies only in specific cases, reject cookies in certain situations, or enable automatic deletion upon closing your browser. Disabling cookies may limit the functionality of this website.

Cookies necessary for executing electronic communication processes or providing specific functions you desire (e.g., shopping cart functionality) are processed based on Article 6(1)(f) of the GDPR. Our legitimate interest lies in the technically accurate and optimized provision of services. If other cookies (e.g., for analyzing browsing behavior) are stored, they will be addressed separately in this privacy policy.

Contact Form

When you send us inquiries via the contact form, the details you provide in the inquiry form, including your contact information, are stored for processing the request and potential follow-up questions. We do not share this information without your consent.

Processing of the data entered in the contact form is exclusively based on your consent (Article 6(1)(a) of the GDPR). You can withdraw this consent at any time. An informal email to us suffices for this purpose. Revocation does not affect the legality of processing activities carried out prior to the revocation.

The information you provide in the contact form remains with us until you request its deletion, revoke your consent for storage, or the purpose for data storage (e.g., after completing your request) no longer applies. Mandatory legal provisions, especially retention periods, remain unaffected.

Inquiries via Email, Telephone, or Fax

When you contact us via email, telephone, or fax, your request and related personal data (name, inquiry) are stored and processed by us for addressing your query. We do not share this information without your consent.

Processing of this data is based on Article 6(1)(b) of the GDPR when your request is related to contract performance or pre-contractual measures. In other cases, processing is based on your consent (Article 6(1)(a) of the GDPR) and/or our legitimate interests (Article 6(1)(f) of the GDPR), as we have a legitimate interest in effectively handling queries directed to us.

The data you provide us with via contact requests remains with us until you request its deletion, revoke your consent for storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions, particularly retention periods, remain unaffected.

Social Media

Facebook Plugins (Like & Share Button)

Our pages incorporate plugins from the social network Facebook, provided by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. These Facebook plugins are recognizable by the Facebook logo or the „Like“ button on our site. An overview of Facebook plugins can be found here: https://developers.facebook.com/docs/plugins/?locale=en_US.

Upon visiting our pages, the plugin establishes a direct connection between your browser and Facebook’s servers. Facebook receives information indicating your visit to our site via your IP address. Should you click the Facebook „Like“ button while logged into your Facebook account, you can link the content of our pages to your Facebook profile. Consequently, Facebook can associate your visit to our pages with your user account. Please note that we, as page providers, do not possess any knowledge regarding the content of transmitted data or its use by Facebook. For further information, consult Facebook’s Privacy Policy at https://de-de.facebook.com/privacy/explanation.

If you wish to prevent Facebook from associating your visit to our pages with your Facebook user account, kindly log out of your Facebook account.

The use of Facebook plugins is grounded in Article 6(1)(f) of the GDPR. The website operator’s legitimate interest is to achieve a broad presence on social media.

Instagram Plugin

Our website incorporates functions of the Instagram service. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA 94025, United States.

When logged into your Instagram account, you can link content from our pages to your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to our pages with your user account. Please note that we, as page providers, do not obtain any knowledge of the content of transmitted data or its use by Instagram.

The use of the Instagram plugin is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in achieving a wide-reaching presence on social media.

For more information, refer to the Instagram Privacy Policy: https://instagram.com/about/legal/privacy/.

Analysis Tools and Advertising

Google AdWords and Google Conversion Tracking

This website utilizes Google AdWords, an online advertising program provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“).

Within Google AdWords, we employ conversion tracking. Upon clicking an ad managed by Google, a conversion tracking cookie is set. Cookies are small text files stored by the internet browser on your device. These cookies expire after 30 days and are not used for personal identification of users. If users visit specific pages on this website and the cookie has not expired, Google and we can ascertain that the user clicked the ad and was redirected to this page.

Each Google AdWords customer receives a distinct cookie. These cookies cannot be tracked across websites of advertisers. Information gathered through the conversion cookie serves to generate conversion statistics for AdWords customers who opt for conversion tracking. Customers are informed about the total number of users who clicked their ad and were redirected to a conversion tracking tag page. However, they do not receive any information enabling the personal identification of users. If you wish to abstain from tracking, you can decline the Google Conversion Tracking cookie via your internet browser’s user preferences. You will not be included in conversion tracking statistics.

The storage of „conversion cookies“ is based on Article 6(1)(f) of the GDPR. The website operator possesses a legitimate interest in analyzing user behavior in order to optimize both their web offering and advertising.

For more information about Google AdWords and Google Conversion Tracking, consult the Google Privacy Policy: https://www.google.de/policies/privacy/.

You can configure your browser to inform you about the use of cookies, allowing you to accept cookies only in certain cases, reject cookies in specific cases, or generally enable automatic deletion upon closing the browser. Deactivating cookies may restrict the functionality of this website.

Google Analytics

This website employs Google Analytics, a web analytics service provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“). Google Analytics employs cookies, which are text files stored on your computer to facilitate analysis of website use. Information generated by cookies about your use of this website is typically transmitted to a Google server in the United States and stored there. However, if IP anonymization is activated on this website, your IP address will first be truncated by Google within European Union member states or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the complete IP address be transmitted to a Google server in the United States and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activities, and provide further services related to website and internet use to the website operator.

The IP address transmitted by your browser in the context of Google Analytics will not be associated with any other data held by Google.

The storage of Google Analytics cookies is based on Article 6(1)(f) of the GDPR. The website operator possesses a legitimate interest in analyzing user behavior in order to optimize both their web offering and advertising.

You can configure your browser to inform you about the use of cookies, allowing you to accept cookies only in certain cases, reject cookies in specific cases, or generally enable automatic deletion upon closing the browser. Deactivating cookies may restrict the functionality of this website.

Objection to Data Collection

You can prevent your data from being collected by Google Analytics by clicking on the following link. This sets an opt-out cookie that prevents your data from being collected during future visits to this website: Disable Google Analytics.

For more information on how Google Analytics handles user data, consult the Google Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=en.

Outsourced Data Processing

We have signed an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the Austrian data protection authorities when using Google Analytics.

Demographic Features with Google Analytics

This website uses the „demographic features“ function of Google Analytics. This enables the generation of reports containing information on the age, gender, and interests of website visitors. This data originates from interest-based advertising from Google and visitor data from third-party providers. This data cannot be linked to a specific individual. You can disable this function at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as outlined in the section „Objection to Data Collection.“

Google reCAPTCHA

We use „Google reCAPTCHA“ (hereinafter „reCAPTCHA“) on our websites. Provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA („Google“).

reCAPTCHA checks whether data input on our websites (e.g., in a contact form) is performed by a human or an automated program. To achieve this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the site. For analysis, reCAPTCHA evaluates various information (e.g., IP address, time spent by the visitor on the website, or mouse movements initiated by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run entirely in the background. Website visitors are not informed that an analysis is taking place.

Data processing is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in protecting their web offers from abusive automated spying and from SPAM.

For more information on Google reCAPTCHA and Google’s Privacy Policy, consult the following links: https://www.google.com/intl/en/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html.

Facebook Pixel

Our website employs the Facebook Pixel, a tracking tool of Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland („Facebook“).

The use of Facebook Pixel allows us to track users‘ actions after they have been redirected to our website by clicking on a Facebook advertisement. Consequently, we can assess the effectiveness of Facebook advertisements for statistical and market research purposes. Collected data is anonymized, meaning we cannot identify users. However, this data is stored and processed by Facebook. Facebook may connect this data to your Facebook account and use it for their own advertising purposes, as stipulated in Facebook’s Data Usage Policy. You can enable Facebook and its partners to place advertisements on and outside of Facebook. A cookie may also be stored on your computer for these purposes.

The storage of „Facebook Pixel“ cookies is based on Article 6(1)(f) of the GDPR. The website operator possesses a legitimate interest in analyzing user behavior to optimize both their web offering and advertising.

For more information about Facebook Pixel and how to configure its settings, consult the following link: https://www.facebook.com/business/help/742478679120153.

You can configure your browser to notify you about the setting of cookies, allowing you to accept cookies only in certain cases, reject cookies in specific cases, or generally enable automatic deletion upon closing the browser. Deactivating cookies may restrict the functionality of this website.

Plug-ins and Tools

YouTube

Our website employs plug-ins from YouTube, operated by Google. The operator of these pages is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

When you visit one of our pages with a YouTube plug-in, a connection to YouTube’s servers is established. Subsequently, the YouTube server is informed about which of our pages you visited.

If you are logged into your YouTube account, you enable YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

The use of YouTube is in the interest of presenting our online offers attractively. This represents a legitimate interest as defined in Article 6(1)(f) of the GDPR.

For more information about how user data is handled, consult YouTube’s Privacy Policy: https://www.google.de/intl/de/policies/privacy.

Google Web Fonts

This website employs web fonts provided by Google to uniformly display fonts. When you access a page, your browser loads the required web fonts into your browser cache in order to display texts and fonts correctly.

For this purpose, the browser you use must establish a connection with Google’s servers. Through this, Google learns that our website was accessed via your IP address. The use of Google Web Fonts is in the interest of a consistent and appealing presentation of our online offers. This represents a legitimate interest as defined in Article 6(1)(f) of the GDPR.

If your browser does not support web fonts, your computer will use a standard font.

For more information about Google Web Fonts, consult the following link: https://developers.google.com/fonts/faq and Google’s Privacy Policy: https://www.google.com/policies/privacy/.

Google Maps

This site employs the Google Maps service via an API. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

It is necessary to store your IP address in order to use Google Maps functions. This information is typically transferred to a Google server in the United States and stored there. The provider of this site has no influence over this data transmission.

The use of Google Maps is in the interest of presenting our online offers attractively and to make it easy to locate the places we indicate on the website. This represents a legitimate interest as defined in Article 6(1)(f) of the GDPR.

For more information about how user data is handled, consult Google’s Privacy Policy: https://www.google.de/intl/de/policies/privacy/.

Data Protection Officer

Data Protection Authority

You possess the right to lodge a complaint with the competent supervisory authority, which in Austria is:

Austrian Data Protection Authority Wickenburggasse 8 1080 Vienna Phone: +43 1 52 152-0 Email: dsb@dsb.gv.at

Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time to align it with current legal requirements or to implement changes to our services in the privacy policy, e.g., upon introduction of new services. Your next visit will be subject to the new privacy policy.

Contact Us

If you have any questions about this privacy policy or concerns regarding the processing of your personal data, please feel free to contact us using the contact information provided in the legal notices.